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How to Easily Recover Your Stolen Phone

How to Easily Recover Your Stolen Phone
11 months ago

If you’ve lost your phone or it’s been stolen, taking the right actions can increase the chances of its quick recovery. In this article, we will detail the steps you should follow to report your stolen or lost phone through the DKANTO website and how to file a report at the police station, ensuring that all procedures are correct and increase the chances of getting your phone back.

Reporting via DKANTO Website

Step One: Registration and Reporting

  1. Registration and Login to the Site:

    • Access the DKANTO site via the link https://dkanto.com.

    • Log in using your username and password. If you don’t have an account, you will need to create a new one.

  2. Selecting the Theft Reporting Service:

    • After logging in, select the “Report Lost/Stolen Phone” option from the available services menu.

  3. Entering the IMEI Number:

    • The IMEI number is the International Mobile Equipment Identity number, which is like the phone’s unique fingerprint. You can find the IMEI number on the phone’s box, the purchase invoice, or the warranty card.

    • Enter your phone’s IMEI number in the designated field.

  4. Uploading Required Documents:

    • Upload a copy of your phone’s purchase invoice, warranty card, or any document proving your ownership of the phone, such as a picture of the phone box showing the phone type and IMEI number clearly so that the report is not rejected. These documents are important to ensure the validity of the report.

  5. Details of the Incident:

    • Enter details of the incident such as the date, time, and place where the phone was lost or stolen. This information helps in more accurately tracking the phone.

    • Attach a picture or video of the thief if possible.

  6. Submitting the Report:

    • After entering all the information and documents, press the “Submit” button to complete the reporting process.

  7. The Reward

    • You can offer a reward if you want to encourage the buyer to catch the thief and return your stolen phone.

The Benefit of Reporting via DKANTO

    • The site prevents the thief from selling the phone to any stores or individuals, as it will show the buyer that the phone is stolen.

    • When someone inquires about the phone, you will receive a notification with the location and time of the inquiry, which increases the chances of locating the phone and recovering it. This way, the buyer can catch the thief when he tries to sell your stolen phone and get his reward if you offered a reward during the registration process on the site

Filing a Report at the Police Station

Step Two: Filing the Report at the Police Station

  1. Heading to the Police Station:

    • After reporting via DKANTO, you must immediately go to the nearest police station that covers the area where your phone was stolen.

  2. Preparing the Documents:

    • Make sure to bring a copy of your personal ID card, passport, or any other valid identification document.

    • Bring a copy of your phone’s purchase invoice, warranty card, or any document proving your ownership of the phone.

  3. Providing Details of the Incident:

    • Explain the details of the incident to the police officer accurately and give them your phone’s IMEI number.

  4. Preparing and Signing the Report:

    • Wait until the report is prepared and signed by the competent officer.

    • Make sure to keep a copy of the report as proof of filing the complaint.

Following Up on Investigations and Legal Procedures

Step Three: Following Up on Investigations

  1. Displaying Suspects’ Photos:

    • The head of the detective department may display photos of known suspects who have committed such incidents in the precinct, in order to identify the culprit.

  2. Presenting the Report to the Public Prosecutor:

    • The theft report is presented to the public prosecutor, who issues an order to the telecommunications company to track the phone.

    • If the suspect turns on the phone for use, the company can identify everything about him, such as his name, address, and ID card number.

  3. Summoning the Accused Person:

    • The public prosecutor summons the person whose details were sent by the telecommunications company. If the person fails to appear before the prosecutor, a capture and bring order is issued against him, accusing him in the phone theft report.

    • If he is caught, he is investigated to determine whether he is the thief or a “good faith” buyer.

    • If the accused is not caught, the case is referred to the misdemeanor court for trial.

Additional Tips for Proving Phone Ownership

    • Proving Phone Ownership on DKANTO Site: 

    • It is preferable to prove the ownership of your phone on the DKANTO site even if the phone is not stolen, as this confirms your ownership of the phone in case you want to sell it and makes it easier for you to report the theft later.

Conclusion

It is important to be quick and accurate in following these steps to ensure a greater chance of recovering your phone. Always remember that prevention is better than cure, so make sure to keep your phone’s basic information in a safe place and be aware of the legal and technological procedures that can help you in case you find yourself in this situation. By following the mentioned guidelines, you can increase the chances of quickly and efficiently recovering your lost or stolen phone.