We will discuss how to report your stolen phone through the DKANTO website and how you can file a report at the police station if you lost your phone or were robbed.
To report your stolen or lost phone, you must follow the following steps:
Step one
The first step you should do is to report it through the DKANTO website. This service prevents the thief from selling the phone to a store or an individual, as it will show the buyer that the phone is stolen and he will not buy it and will report the thief immediately. In addition, as soon as anyone inquires about this phone, you will receive a notification of the location and time of the inquiry.
You can do this by:
- Log in to https://dkanto.com using your username and password. - Choose “Report loss / theft of your phone” from the services menu. - Enter your phone’s IMEI number. You can find the IMEI number on the phone box, on the purchase invoice, or on the warranty card.
- A copy of your phone’s purchase invoice, warranty card, or any document proving your ownership of it.
- Enter the details of the incident, such as the date, time, and place of losing or stealing the phone
- Press the “Submit” button to complete the reporting process. After reporting your stolen phone, you will receive a confirmation message on your email containing the reference number for the report. You must save this number for use in a later step.
Step two
You must go immediately to the nearest police station that belongs to the place where your phone was stolen and file a report for loss or theft.
To file a report, you must follow the following steps: -
- A copy of your personal ID card, passport, or any other valid identity document.
- A copy of your phone’s purchase invoice, warranty card, or any document proving your ownership of it.
- Explain to the police officer the details of the incident and give him your phone’s IMEI number.
- Wait until the report is prepared and signed.
- Keep a copy of the report with you as proof of filing the report.
Step three
The head of detectives may display pictures of suspects known to commit such incidents in the department’s circle, in order to record a theft report for the phone.
- Submitting a mobile theft report to the Public Prosecution, which issues a decision from the telecommunications company to track down the phone, after receiving a mobile theft report, and once the accused opens the phone for use, everything is determined about him «his name, address and ID number».
And the prosecution summons the person who sent his data by the telecommunications company, and in case he does not appear before the Public Prosecution, an arrest warrant is issued for him, to accuse him in a mobile theft report.
And if he is caught, he is interrogated and stated whether he is the thief who stole your mobile phone or a buyer «good faith», and if the accused is not caught, the case is referred to misdemeanor court for trial.
In this way, you can report your stolen or lost phone through DKANTO website and file a report at police station so that you increase chances of recovering your phone if it is found.
It is advised that you prove ownership of your phone on DKANTO website in advance even if it is not stolen , as this confirms your ownership of it in case you want to sell it and makes it easier for you to report theft procedures later God forbid